How To Use and FAQs

Guests enjoying a drink outdoors at Studley Castle

 

There are just four easy steps to follow:

  • Order your Warner Gift Vouchers online - you can choose from £10, £25, £50 and £100 vouchers and select quantities of each

  • Gift Vouchers are delivered within 10 working days of your order being placed

  • Present Gift Vouchers to that special someone

  • Gift vouchers can be redeemed against spa treatments, dining, experiences, celebration packs, room upgrades and the cost of your break when booking over the phone

 

FAQs

How long will they take to come?

How long are they valid for?

What’s the delivery method?

What denominations?

Are gift vouchers refundable?

What’s last posting date before Christmas?

Can they be sent to another address different from billing?

Do the vouchers come in a gift card?

What are the details of postage outside UK and Northern Ireland?

Do you make credit card charges for purchase?

 

How long will they take to come?

Your vouchers will be delivered within 10 working days of your order being placed.


How long are they valid for? 

Our vouchers are valid for one year from date of issue.


What’s the delivery method?

All vouchers will be delivered by post.


What denominations?

Vouchers are available in £10, £25, £50 and £100 denominations. You can select multiple denominations.


Are gift vouchers refundable?

All Warner Leisure Hotels gift vouchers are non-refundable.


Can they be sent to another address different from billing?

Yes just add the delivery address in the special instructions.


What’s last posting date before Christmas?

To ensure we can get your vouchers to you in time for Christmas, please place your order on or before 18th December.


Do the vouchers come in a gift card or wallet?

Yes, simply add your preferred gift card or wallet to the order.


What are the details of postage?

For the UK, the following postage charges will apply:

- For orders (excluding shipping) of £50 and under the charge is £1.50.

- For orders (excluding shipping) over £50 and under £200 the charge is £5.50 for courier delivery.  Please note: A signature is required upon delivery.

- For orders (excluding shipping) over £200 there will be no delivery charge for courier delivery.  Please note: A signature is required upon delivery.

For postage charges to any other countries please contact us.  


Do you charge for using a credit card to purchase?

No we don’t.